Where do you ship to? What nations?

We deliver throughout the USA and viet nam

To ensure that your item reaches its destination safely and securely, we use the services of well-known, reliable international carriers.

Please contact us if your shipping address is not listed at the checkout.

What is the price of shipping?

We offer free shipping on all items shipped to the US and Vietnam

How long does it take to deliver?

Order processing time is from 3-5 days from the date you receive the goods
Shipping time is from 8-12 days from the date the carrier comes to pick up the goods
If there is any delay in delivery we will notify you by email

depending on the item (dress),

We will email you a confirmation and tracking number with the most recent delivery information as soon as your order is finished and shipped out.

When will my order arrive?

Before your order is shipped out to you, it will take us some time to either process or create the desired items.

Processing time plus shipping time equals the estimated receiving time.

Which delivery options are offered?

For the majority of the nations we ship to, we offer expedited shipping, standard shipping, and super-save shipping. The delivery options will be visible to you once you've input your mailing address.

What if I haven't received my order yet?

Before your order is shipped out to you, it will take us some time to either process or create the desired items.

1. Verify the delivery deadline.

Your email confirming your order includes an approximate delivery date. Please give your order until this day to arrive.

2. Online order tracking

We will email you a confirmation and tracking number with the most recent delivery information as soon as your order is finished and shipped out.

Please get in touch with us if your order hasn't arrived after the estimated delivery date.

How do I track my order or package?

We will email you a confirmation and tracking number with the most recent delivery information as soon as your order is finished and shipped out.
What if my shipping address needs to be changed?

Yes, before shipping, you can modify the shipping address. To contact us, please As soon as we can, we'll update your mailing address and give you a confirmation email.

While we are unable to modify your address at this time, if your shipment has already been dispatched, you will need to get in touch with the carrier to request delivery modifications.

Once the package has been dispatched, orders (swatches, accessories, fabric, etc.) cannot be changed.

How about if I want to alter the size or color?

Our order and shipping processes are built to efficiently and swiftly send orders. It's crucial to remember that our dresses are custom-made. Once an order is placed, the tailoring procedure gets started.

If you need to change anything about your order, get in touch with us within 12 hours of placing it. As soon as we can, we'll make the necessary modifications and email you to let you know.

If your shipment has been dispatched, we are unable to make any adjustments to your order at this time. So, kindly hold off until your package shows up. Either retaining it or returning it for a refund is an option. Please do not deny the delivery, as the third-party logistics company may trash the undelivered package.

Why didn't I receive an email after my order was shipped?

Before your order is shipped out to you, it will take us some time to either process or create the desired items.

Processing time plus shipping time equals the estimated receiving time.

Your expected delivery date can be found in your order confirmation email, if you've already placed one.

We will email you a confirmation and tracking number with the most recent delivery information as soon as your order is finished and shipped out. If you do not receive the email by the anticipated date, please remember to check your spam folder.